The weather forecast calls for dangerously cold weather. Here are some tips to help you stay warm and safe :

Call First!

Do not just go anywhere without actually speaking to someone on the other end to be sure they are open! Everyone is struggling to have the right amount of staffing and safe conditions during this extreme inclement weather. 

Safety tips to stay safe during cold weather: 

• Limit your time outside. If you need to go outside, wear layers of warm clothing. Watch for signs of frostbite and hypothermia.  
• Signs of frostbite include: loss of feeling and color around the face, fingers and toes, numbness, white or grayish-yellow skin, firm or waxy skin.  
• Signs of hypothermia include: shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech or drowsiness.  
• Avoid carbon monoxide poisoning. Only use generators and grills outdoors and away from windows. Never heat your home with a gas stovetop or oven.  
• Reduce the risk of a heart attack. Avoid overexertion when shoveling snow.  
• Check on neighbors. Older adults and young children are more at risk in extreme cold.  
• Pets are also at risk for cold weather injuries and should be kept indoors.  
• If travel is necessary, keep a full tank of gas and an emergency preparedness kit in your vehicle. Put warm clothing, such as gloves, blankets and hats, and a cell phone charger in your kit.  

To prevent frozen pipes: 

• Keep garage doors closed if there are water supply lines in the garage.  
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.  
• When the weather is very cold outside, let the cold-water drip from the faucet served by exposed pipes. Running water through the pipe – even at a trickle – helps prevent pipes from freezing.  
• Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a costlier repair job if pipes freeze and burst.  
• If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.  

To thaw frozen pipes: 

• If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.  
• Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.  
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.  
• Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.  

Residents who need assistance or guidance during the extreme cold are encouraged to call 211.